Support and Service
How to Get Support
Choose the method that works best for you. Our support team is ready to help with any issues or questions about your signage.
01 — QR Code
Scan for Instant Support
Look for the QR code on your signage (typically near the power switch). Scan it to access our online portal and report issues directly.
02 — Email
Email Support
Send us detailed information about your issue including fault description, venue name, sign description, and serial number.
support@precisionsigns.com.au03 — Phone
Call Our Team
Speak directly with our support team during business hours.
+61 2 6921 3591Mon – Fri 7:30am - 4:30pm (AEST)
RESPONSE TIME
We aim to respond to all support requests within one business day. For urgent issues affecting your operations, please call us directly during business hours.